Terms & conditions
We will send images of direct to garment t-shirt ordered for production and / or DTG t-shirt samples on request. If both parties agree that the product is acceptable, we will process the order immediately.
The minimum order that we can acceptfor DTG t-shirt production is 3 pcs for local delivery and 10 pcs for export.
Upon acceptance of an order T-shirt in digital printing, we aim to ship within 15 working days. If, however, unforeseen circumstances prohibit us from delivering within this period we will keep the customer informed.
We request a 60% deposit of the total amount due prior to production (if production over 500 pcs), with the remainder to be paid upon completion of the order, prior to shipping. For a lower quantity (less than 500 pcs) we will require the full amount.
In the unlikely event that the customer is unsatisfied with the order, a claim will need to be made within 10 days of receipt of goods. If the customer believes there to be a manufacturing error, photographic evidence will need to be provided. If there is a genuine error in the production, we will cover the cost of returning the goods, correct the fault and re-ship at no extra cost to the customer.